FAQ

Q: Can the subordinate organizations access the address book of the superior organization, for example, can the members of the subordinate organization select members or departments of the superior organization in the YIDA form?

At present, the subordinate organization cannot access the address book of the superior organization.

Q: Can the application administrator of the parent organization select any member of the subordinate organization to participate in the approval when configuring process rules?

Currently, you can only configure and select departments and members that participate in the association.

Q: Can the parent organization control the form initiation or data query permissions of the members of the subordinate organization?

Controllable.

Q: Is there a limit on the number of applications that can be distributed to subordinate organizations?

Currently, there is no limit.

Q: How can I obtain authorization for the lower-level organization account? Do I need to purchase YIDA independently?

If the lower-level organization itself does not need to build applications, but only tries the applications distributed by the higher-level organization, it does not need to purchase the YIDA paid version;

When a subordinate organization accesses a superior organization YIDA, the superior organization needs to authorize the members of the subordinate organization and occupy the authorization account of the superior organization;

Among them, the members of the industry address book (villagers' address book and Jiaxiao address book) cannot be associated with the superior organization, and access to the superior organization application does not require authorization;

Q: If the user of the subordinate organization retains the application access method, such as link. Is it possible to continue accessing the application through the access link after the application is uninstalled?

Installation and uninstallation only control the visibility of the application in the corresponding organization workbench, and do not substantially close the application access portal. If other application access methods are retained, after uninstalling, you can still access the application of the parent organization. To control this, you can configure it by applying Settings> whether to allow industry contacts to access the page> permission settings.

Q: Can I choose to go to the home and school address book staff of the subordinate organization?

Currently, you cannot select a person from the home-school address book of a subordinate organization.

Q: unsupported capability points

• OpenAPI

The administrator uses the YIDA provided by Open API to operate member variables with industry contacts (for example, the userid of villagers)

• Subordinate organizations modify/delete data

Currently, subordinate organizations can configure data viewing permissions. Currently, subordinate organizations cannot modify or delete data;

• Logical orchestration & integration automation

The trigger logic does not take effect if you use the logical orchestration of YIDA to operate rules related to industry Address Book members.

• Report

The superior organization can view reports, while the subordinate organization does not support report viewing;

• DingTalk to-do list

The data submitted by the industry address book cannot be generated at DingTalk. The approver can process the approval form through the DingTalk message notification and the appropriate Task Center.

• Whether subordinates can edit submitted data

The administrator of the superior organization can manage data, and the submitting personnel of the subordinate organization cannot edit the submitted data for the time being;,

• Process

Suborganizations do not support batch initiation processes.

Q: Why is the ID of the subordinate organization obtained in the superior organization inconsistent with the original Department ID of the subordinate organization?

In the relationship between superior and subordinate organizations, the superior organization does not support obtaining the original Department ID of the subordinate organization.

Q: What should I do if the members of the lower organization do not have the batch import permission when using the application of the higher organization?

If you need to use the batch import function for members of a subordinate organization, you need to open all members on the application page of the superior organization to submit data. Only the members of the subordinate organization can import data. Otherwise, you will be prompted that you do not have permission.