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2022.02.16 update-page shortcut messages

版本范围: All versions are available

1. Upgrade overview

To resolve YIDA page messagesHigh use threshold, long configuration link/poor experience, unable to quickly send messages to DingTalk IM specified group or person, single message style/content"And other pain points, YIDA upgraded the overall page-level message configuration, and quickly sent card messages to specified groups or individuals by providing message templates, help business processes reach and collaborate better within the DingTalk system.

The core add/adjust function modules are as follows:

  1. 提供7个(卡片)消息模板: The page supports quick messages. By providing one job notification message template and six high-frequency card message templates, one step into the group or send it to individuals after activation; The card message has a good experience by default, message content can be displayed in graphic fields, and the content is displayed more intuitively.
  2. 消息配置用户分层: provides simple/more configuration modes to meet the configuration requirements of Xiaobai users for complex message scenarios from 0 to 1.

Applicable range: ApplicableCommon form/Flow chart(Support simple new version of process designer, not suitable for old version of advanced process designer)Page-level message notification, platform-level message notification and integration automation/process designer message notification nodes do not support the above capabilities.

2. Business scenarios

3. Ability introduction

3.1 upgrade the page message notification list interface

Form Type

Before

Poor message list experience; High threshold for complex message configuration

Chaotic classification; No page template can be enabled

After

The message view is more intuitive; High-frequency operations are preferred.

Lower threshold; Similar functions are summarized and integrated; Preset page templates

Common form


Flow chart


3.2 quick enable page message template

Page-level messages provide message templates for one job notification, four interactive cards, and two group top cards. You can select any of the following message templates to quickly enable and send messages.

Take the high-frequency "graphic details card" template as an example. After you click Enable, all configurations of "New data reminder" are beautiful by default. After you click OK, when the new document is created successfully, the initiator will receive the following card information in a single chat. If you have other configuration requirements, you can modify the template content yourself. For example, send a message to a specified group or enable more settings.

3.3 Simple/more mode for message content configuration

3.3.1 differentiation comparison of 7 message templates

You can select different card message templates for easy/more mode configuration of quick messages. For more information, see the following table.

Message Template name

Simple Mode

More configurations

To send DingTalk to-do lists, enable more settings.

Common form

Flow chart

Common form

Flow chart

Note: ClickComments, you can directly locate the comment area of the current form details. After the comment is successful, it will be stored in the library.

After the group top is sent in the current group,The peak validity period is 1 day..

After the group top is sent in the current group,The peak validity period is 1 day..

3.3.2 differentiation comparison of basic function points

Message template feature points

Simple Mode

More configurations

Sample diagram

(Take the normal form and graphic details card template as an example)

Notification Channel

By default, a single high-frequency operation is preset (Sent to personnel/specified groups).

Multiple notification channels in complex mode

Card/job notification template

Message title/message content/button custom link

You can insert fields in other text content.

Not supported

Support

Button

Preset comment/form details button behavior

Unmodifiable

You can modify the button name.

Support Custom button link behavior

3.4 message sending logic description

Message Type

Sending Channel

Sending subject

Trigger condition

Special instructions

Common messages

Job notification

Job notification

Common/flow chart trigger conditions

-

Card message

Group message (Sent to group)

(Group message/group top)


YIDA LittleHelper

Common/flow chart trigger conditions

  1. YIDA LittleHelper robot: each group can send 20 messages per minute
  2. After the group top is sent in the current group,The peak validity period is 1 day..
  3. Flow chart card messages are sent to the group (group messages/group top)Currently, DingTalk to-do lists cannot be sent at the same time.

Card message

Single chat (sent to individual)

The approval operator of the current node (flow chart)

  1. Process start

  1. End of process

  1. Process node

Existing logic:

As long as flow chart triggers DingTalk to-do lists at the same time, users can choose not to trigger work notifications.

New card messages do not support triggering DingTalk to-do lists.

Form instance operator (normal form)

Trigger condition:

  • Created successfully
  • Edited successfully
  • Deleted successfully
  • Comment succeeded
  • Page specified content changes

-

Form instance creator (normal form)

Trigger condition:

  • Set according to the date field in the form

-


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